Support
A human reads every email.
No ticket deflection maze — the person who built the app answers the mail.
Include your iOS version and a description of what happened.
Common questions
My transcript hasn’t appeared — what should I check?
Make sure the app has a network connection and give it a moment: memos are processed automatically in the background and show a “Transcript ready” badge when done. Very quiet or silent recordings can produce an empty transcript — check the audio plays back with sound.
My watch recording hasn’t shown up on my iPhone.
Keep the watch app open near your iPhone for a moment — transfers resume automatically when the devices reconnect. Recordings are stored durably on the watch until handover completes.
How do I manage or cancel my subscription?
Subscriptions are handled by Apple. Open Settings on your iPhone, tap your name, then Subscriptions, and select Recorder Pro to change or cancel. Purchases restore automatically when you sign in on a new device.
How do I request a feature or report a bug?
Email — every message is read by the developer. Include your iOS version and what you expected to happen; screenshots help.